Job expirat
• High responsibility for team success by monitoring individual and team performance and activity objectives and targets whilst ensuring client policies and procedures are adhered to.
• Weekly/monthly figures and reports on team results.
• Hold weekly meetings; discuss task delegation and review issues.
• In conjunction with service Manager set targets and objectives.
• Assist in the interview and recruitment/retention of team members.
• Supervisioning of training /retraining needs in according with service manager and second level groups.
• Fluency in German and English
• Minimum 1 year of experience in a supervisory role
• Advanced planning and reporting capabilities
• Customer service orientation
• Verbal and written communication skills
• Problem analysis
• Problem solving
• Team work
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.