Job expirat
• Perform support via email and phone for application with less than 50 users located in Paris
• Gain good knowledge of existing application from a functional point of view and gain knowledge of the Corporate Actions area of Capital Markets
• Work with users to clarify and understand issues raised
• Solve issues by using various tools: SQL Server Management Studio, application and Windows Server logs
• Work with development team to understand impact of new releases
• Work with development team and business analyst to track and analyze issues
• Assist development team with testing of new application releases
• Promptly escalate issues
• Work will be during regular business hours, regular work days and banking holidays
We are looking for a person that has either experience in testing of business applications or experience with software technical support to provide user support for an application used in the Capital Markets Industry. The application has a small user base but offers unique opportunities in working with a critical application in a dynamic and growing industry.
Ideal Candidate:
• Over 1 year of experience in engineering support
• Knowledge of web applications concepts: HTML, HTTP, browser, server
• Knowledge of web services concepts: exposed vs consumed, synchronous vs asynchronous, XML, XSD
• Experience with Microsoft SQL Server Management Studio and T-SQL basic SELECT queries
• Troubleshooting of software applications
• Technical University degree
• Fluent in English, French language skills are a big plus
• Willing to develop knowledge in the area of Capital Markets
• Very good communications skills, interpersonal and teamwork skills
• Attention to details
• Problem solving skills and analytical thinking
• Permanent employment contract
• Attractive benefits package: meal vouchers, public transportation, medical services, private pension, life insurance, gym (optional)
• Challenging job in a professional and multinational environment
• Opportunity to gain skills, knowledge and experience, together with highly marketable specialists
• Opportunity to work with Global TOP Clients on large projects
• Dynamic, international working environment
You have a great opportunity to join Technology Solutions part of Accenture and become part of the global leader!
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
