Job expirat
Semaphore is seeking a talented Technical Writer to own the creation and publication of customer-facing product guides and documentation and contribute to our technical blog.
You'll write for developers and DevOps engineers, and your work will play a vital role in getting customers up and running quickly. Ideally, you have both a technical background that enables you to develop examples and a demonstrated ability to deliver high-quality technical documentation that helps customers.
This is a remote position and you should thrive in asynchronous communication. We expect you to be able to develop working relationships with coworkers from around the globe.
You'll collaborate with many teams and continuously use customer feedback to improve Semaphore content.
About Semaphore
SemaphoreCI.com is a leader in hosted continuous integration and deployment, with over 30,000 developers relying on Semaphore to test and deploy their code. Our mission is to help teams ship their software faster and with more confidence by providing a fast, robust and scalable platform for software delivery.
We work in small, highly effective teams, and every person is vital to the success of the company.
Our team is made of smart, creative people who love their craft. We believe that a great place to work is where we're surrounded by self-managed people who consistently do good work and positively inspire us.
We work in a fast-changing environment of a new market, and there are many ways you can make a great impact. You will not be just reaching developers worldwide through a great technical content, but have a voice in shaping the company culture too.
Responsibilities
Have an in-depth understanding of the product and what customers need to succeed with Semaphore.
Work with Marketing team to plan, create and promote new technical blog posts and tutorials related to beginner and advanced CI/CD topics.
Work with Engineering teams to ensure features are well documented.
Work with Customer Success team to prioritize and fill gaps in existing documentation.
Engage with online developer community and use what you learn to guide your work.
Review content written by others.
REQUIREMENTS
Demonstrated ability to create and manage excellent technical content
Be passionate about helping developers solve real problems
Ability to quickly grasp complex technical concepts
Great teaching skills that translate into amazing written work
Working knowledge of open-source programming languages and Docker
Be highly organized and self-managed, have excellent work ethic and attention to detail
Have the ability to work effectively remotely with a team
The impact of working on a product that's competing on a global market
Join a small team of around 20 full-time people who love what they do
A healthy 40-hour work week, friendly and supportive work environment
Competitive salary
Company retreats
Space to learn continuously and choose the tools and equipment for your job
Paid trips to conferences and books of your choice
Paid membership at a fitness club of your choice
Rendered Text is making Semaphore, one of the leading continuous integration services in the world. Our headquarters is in Novi Sad, Serbia, with a team distributed across the globe. We work in a friendly atmosphere and we are focused on creating a product that makes our users and ourselves happy.
Our team is made of smart, creative people who love their craft. We believe that a great place to work is where all your colleagues are amazing. We work in a fast-changing environment of a new market, and there are many ways you can make a great impact. Working at Rendered Text will enable you to do your best work and provide unlimited space for professional growth.
