Job expirat
The higher education industry is a growing market and QS has established itself as the global leader in higher education events and intelligence. We provide recruiting platforms for Business Schools, Universities and employers to meet with talented individuals, for their academic programmes and career development. We deliver solutions for the world’s leading universities, business schools and global higher education community. We also offer services ranging from consultancy to professional services, software solutions and publishing. Almost 20 million people visit our websites each year and in excess of 200,000 register to receive information on opportunities to reach their educational and career goals worldwide.
As a Telesales Team Leader you will be responsible for:
Ensuring that sales agents hit their KPI's
Motivate and lead the team
Assess the performance of individual agents and seek improvements where possible
Call compliance and offer any necessary coaching
Identify any opportunities to improve lead generation
We’re looking ambitious and driven individuals with excellent verbal communication skills.
2 years previous team leader experience in call center
Proficiency in English
Articulate and professional phone manner
Excellent Communication Skills
Sales management training is a bonus
Motivated and target driven
The ability to work under pressure but maintain quality standards
Strong time management, prioritisation and planning skills
Enthusiasm and self-motivation
The ability to "think outside the box"
CRM knowledge would be a huge advantage
motivating salary package
international friendly environment
The higher education industry is a growing market and QS has established itself as the global leader in higher education events and intelligence. We provide recruiting platforms for Business Schools, Universities and employers to meet with talented individuals, for their academic programmes and career development. We deliver solutions for the world’s leading universities, business schools and global higher education community. We also offer services ranging from consultancy to professional services, software solutions and publishing. Almost 20 million people visit our websites each year and in excess of 200,000 register to receive information on opportunities to reach their educational and career goals worldwide.