Job expirat
Kpax Marketing is one of the largest marketing and customer support companies in Limassol, Cyprus, and we are looking for native or fluent German speakers to fill in a Key Account Manager position and to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.
The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
The goal is to contribute in sustaining and growing our business to achieve long-term success.
Job Description
• Ensure the correct products and services are delivered to customers in a timely manner
• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Provide accurate, valid and complete information by using the right methods/tools
• Generate sales leads
• Manage large amounts of incoming calls/e-mails and chats.
• Meet personal/customer service team sales targets and call handling quotas
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
• Excellent communication and presentation skills
• Experience in sales and providing solutions based on customer needs
• Customer orientation and ability to adapt/respond to different types of characters
• Fluent in both German and English languages (min level B2)
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Ability to operate a PC (Microsoft office, CRM systems and E-mails)
+ Sales Bonus
KPAX Marketing Ltd. is an interactive online marketing agency, delivering
online services in consumer advertising, customer support, customer
retention and data analysis. Further details can be found on our website
http://kpaxmarketing.com/