Job expirat
What will your job be about?
Back Office Collection Analyst:
• Introducing the deferments and informing the Customer
• Obtaining missing customer documents in case of incomplete customer applications
• Processing messages regarding blacklisted accounts
• Identify areas of improvement in the process
• Determine gaps/errors in the process through analysis
Account Opening Analyst:
• Receiving, checking and processing the applications for opening banking accounts for individuals and companies in the agreed terms
• Verifying the customer data entered into the bank system, in accordance with existing contract signed with the bank and documents provided
• Providing relevant information to clients regarding outstanding amounts
• Communicate with other internal departments in regards to incomplete documents, unclear contractual situations or for obtaining the necessary approvals for transactions processing
What are we looking for?
University Degree is important and an Economic degree will certainly bring you an advantage.
An advanced German level is mandatory and you will also need a good level of English to do the job right.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!
What do we offer?
A long-term career within dynamic and constantly growing multinational environment and a fresh and enthusiastic team.
The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth.
An attractive compensation package including: performance based bonus, meal tickets, life & medical insurance.
Genpact is a global leader in transforming and running business processes and operations.
Our service portfolio includes finance & accounting, banking & insurance, procurement & supply chain, collections & customer service, enterprise application, IT infrastructure management and smart decision services.
Currently over 64,000 employees manage 4,700+ processes in 30+ languages, from a global network of over 70+ operation centers, in 24 countries. We cover multiple industry verticals, such as automotive, banking and finance, insurance, manufacturing, pharmaceuticals, telecommunication, transportation & logistics.
Genpact Europe is present in 4 countries, through 11 delivery centers and with a number of over 3,600 employees. We are offering services in more than 20 languages, for over 50 clients.
That's why we are known to GENerate imPACT.
