Job expirat
• Processing hotel bookings using client specific applications and any other systems/tools required;
• Communicating with client through phone, chat or email to ensure timely processing of booking requests;
• Sending booking confirmations/vouchers to the concerned departments/client;
• Updating the systems with relevant information;
• Self-performance management, low Average Handling times;
• Quality and customer satisfaction metrics.
• Excellent command of spoken and written French;
• Good command of English;
• Excellent customer servicing skills;
• Very good business writing skills
• Graduate of Letters, Communication & Public Relations, Economics, Geography or Tourism (would be preferred, not exclusive);
• Good MS Office skills;
• Attention to detail;
• Team worker.
Competitive salary remuneration;
Bonus for French skills;
Bonus for performance;
Private medical insurance;
Lunch tickets;
Full-time and indefinite employment contract;
Professional, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, administrare de personal, executive search, evaluare de personal, assessmnet & development centers, audit organizational si training.
Pastram confidentialitatea si tratam cu profesionalism fiecare candidatura.
Site: www.professional.com.ro
Sediul central:
Bucuresti
B-dul. Alexandru Ioan Cuza, nr. 4, Sector 1
Tel.: +40 21 314.69.30
E-mail: office@professional.com.ro
Filiale:
Brasov, Cluj-Napoca, Craiova, Iasi, Ploiesti, Timisoara.
Rep Moldova - Chisinau
MD-2068, Chisinau, str. Miron Costin nr. 7, biroul 404
Tel./Fax: + 373 22 439781
Tel: +373 22 449978
E-mail: professional-md@professional.md
Bulgaria - Sofia
Sofia 1000,B-dul Vitosha, nr.66, etaj 4
Tel: +359 2 489 44 65
Fax: +359 2 489 12 00
E-mail: professional-bg@professional.bg
