Job expirat
This role presents a great opportunity to work for a growing, global IT Service provider. The role holders will be involved in deliverying outstanding service in a dynamic and fast paced environment where they will be working with leading companies and the latest technologies.
Previous experience of communicating with English Language speakers from across the world;
Knowledge of basic computer and technical terms;
Regular contact with customers in a customer led environment;
Hardware knowledge covering PCs, Laptops, Printers and other peripheral devices;
Basic understanding of computer hardware and software.
Experience of working in an English language based call-centre operation, preferably working within the IT industry;
Working with demanding customers and delivering to tight deadlines;
Experience of working in a shift pattern;
A strong knowledge of Microsoft based operating systems and applications.
The opportunity to work in an international environment;
Three to six months training period based in Endava UK working closely onsite with senior Endava Service Desk personnel;
Career development possibilities towards 2nd Line support and team-leadership;
Excellent benefits package.
Endava Cluj offers software products and IT services specialized in: Software Development, Software Testing, Technical Support.
Our company is located in Cluj-Napoca, one of the most important IT centers in Romania. Our team has now over 60 IT professionals and we plan to grow up to 120 employees by june 2007.
Endava Cluj resulted from the merger in August 2006 between Alfa Global Solutions, a company founded in 1997, and the british group Endava.
Endava www.endava.com is a provider of IT services with strong competences in the following business verticals: Financial Services, Telecommunications and Media. The group has over 350 professional staff operating from offices located in UK, U.S., Ireland, Romania and Moldova.
