Job expirat
What are we looking for?
A good level of English to do the job right.
Familiarity with Microsoft Office Suite - Microsoft Outlook in particular, with troubleshooting and installing Windows based operating systems (XP/Vista/7, 8, Server).
Ability and willingness to learn complex IT infrastructure domains.
Previous experience in a large Windows based environment for Helpdesk is an advantage.
You will work as part of a large and friendly team so it’s important to be a team player.
We like customer management skills as well as a keen eye for details and problem solving attitude.
And we will value your willingness to learn!
What will your job be about?
Taking calls in English
Providing support for users’ requests and incidents around hardware, software, network and service issues
Equipment install, setup and development
Provision of equipment both in the office and abroad
Administrative work for helpdesk needs
What do we offer?
A long-term career within dynamic and constantly growing multinational environment and a fresh and enthusiastic team.
The promise for unparalleled learning opportunities, adapted to your needs and supporting your growth.
An attractive compensation package including: performance based bonus and meal tickets
Genpact is a global leader in transforming and running business processes and operations.
Our service portfolio includes finance & accounting, banking & insurance, procurement & supply chain, collections & customer service, enterprise application, IT infrastructure management and smart decision services.
Currently over 64,000 employees manage 4,700+ processes in 30+ languages, from a global network of over 70+ operation centers, in 24 countries. We cover multiple industry verticals, such as automotive, banking and finance, insurance, manufacturing, pharmaceuticals, telecommunication, transportation & logistics.
Genpact Europe is present in 4 countries, through 11 delivery centers and with a number of over 3,600 employees. We are offering services in more than 20 languages, for over 50 clients.
That's why we are known to GENerate imPACT.
