OFFICE ENGINEER Location: Cluj-Napoca

PSIHOSELECT

08-08-2016 | EXPIRA LA 10-08-2016

Job expirat

RESPONSABILITATI

Psihoselect performs the Recruitment Process for the industry’s most extensive and expensive range of steam solutions production company, for the following position:

OFFICE ENGINEER

- Draws-up quotes and proposals / quotes solutions to dedicated customers-distributors;
- Draws-up quotes and proposals on behalf of sales engineers;
- Resolves internal and external technical support requests or issues related to product selection, application, specification, installation;
- Ensures proper CRM working in line with company procedures;
- Sizes solutions and applications;
- Interacts extensively with customers and partners via phone and email or directly when requested;
- Focus on achieving customer delight, by providing exemplary service both internal and external to impress the customer in line with expectations;
- Ensure all customer care issues are recorded on the appropriate system (CRM);
- Listens, understands and conveys customer requirements;
- Provides technical support to sales engineer;
- Generates proactive activities to convert R2A business;
- Pro-Actively communicates with the sales engineer to convert R2A business;
- Prepares technical specifications for inquiry as requested;
- Ownership of technical issues, communicates for solving to UK and gives feedback to sales engineer;
- Revises quotations for placing the order;
- Acts as an inside sale for appointed accounts;
- Draws sketches – provides backup quotes with drawings when necessary;
- Identifies and communicates customer’s needs and sales opportunities to help future growth;
- Provides status of ongoing projects and future projects;
- Travels as needed with outside Sales Team and Service Engineer (2-3 days / month).
- Takes responsibility for own personal development plan taking into consideration commercial, technical and leadership requirements of the business;
- Engage in the company’s Sales Force development program (online, course attendance and field based development);
- To be familiar with the Staff Guide, Management /Leadership Philosophy and other company policies.


CERINTE

It's a must:

- Bachelor Degree in Technical Field (Energetic, Mechanics, Technology);
- English– advanced level;
- Good communication skills and/or Basic sales skills;
- Ability to assimilate detailed technical information;
- Flexibility and ability to respond to unplanned events;
- Can DO attitude;
- Resistance on stress / Constructive approach under stress conditions;
- Able to learn by his own and from other as well;
- Very determined;
- Fully adhere to the company’s core values.


It's a plus:

- Minimum 2 years experience in a similar position;
- Advanced PC Operating knowledge (MicrosoftDynamics, AutoCad or a similar software application);
- Advanced sales skills.


The company's core values:

- Respect – The team works in an environment of mutual respect, free from discrimination and information.
- Accountability – The team works hard, effectively and doesn’t look for excuses when things go wrong.
- Passion – The team is passionate about their business and have a strong belief in the products they sell and the benefits derived by their customers.
- Integrity – They place a high value on frankness and sincerity in all their business dealings and the exercise of good judgement.
- Delivery – The team focuses on delivering the right outcomes that will drive the business forward.


BENEFICII OFERITE

Those interested may e-mail their CV at: recrutare@psihoselect.ro.


DESCRIEREA FIRMEI

Psihoselect este compania de consultanţă în resurse umane cu o experienţă de peste 10 ani pe piaţa din România. Asistăm firmele în proiecte de recrutare şi selecţie de personal pentru poziţii de top şi middle management.