Job expirat
• Offering 3rd line support — Investigating and fixing problems escalated from 2nd line support
• Debugging and fixing problems with wide-area and local-area business networks
• Discussing problem resolution with client and internal managers
• Analysing and making changes to infrastructure to improve performance
• Ensuring the correct set-up of monitoring systems
• Maintaining and improving support information and documentation
• Mentoring junior technical staff
• Occasional involvement in installation projects (including travel to other countries)
We are looking for intelligent people, who have previously worked in technical roles within an IT-focussed company, with multiple offices and a business-critical international network infrastructure.
We are looking for people with at least 3 years’ experience in a similar role though are willing to make exceptions for exceptionally technical people.
The successful candidate will already be in a role where they locate and then resolve deep technical problems, in as many as possible of the following technologies:
• Cisco IOS LAN switches
• IOS routers and PIX or ASA firewalls
• LAN and WAN IP networks
• IPSEC VPN basics
• Linux administration
• Network security
• Network design principles
• Training and development within Endava University
• Opportunities for training and working abroad
• Competitive salary package
• Sport package
• Medical insurance
• Team-building activities
Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
