Job expirat
This vacancy is for experienced network engineers with background in supporting critical network infrastructure to join our technical teams providing support to major managed-service clients.
Make Your Next Step
Responsibilities:
Offering 3rd line support - Investigating and fixing problems escalated from 2nd line support
Debugging and fixing problems with wide-area and local-area business networks
Discussing problem resolution with client and internal managers
Analysing and making changes to infrastructure to improve performance
Ensuring the correct set-up of monitoring systems
Maintaining and improving support information and documentation
Mentoring junior technical staff
Occasional involvement in installation projects (including travel to other countries)
Match Your Skills
We are looking for intelligent people, who have previously worked in technical roles within an IT-focussed company, with multiple offices and a business-critical international network infrastructure.
The successful applicants will have good knowledge of TCP/IP networking and security basics, and should have practical experience of supporting Cisco switched and routed networks to the highest level of support escalation. The applicant must be able to work calmly under pressure, be quick to learn and have a ‘can do’ attitude.
Mandatory skills:
Cisco IOS switching and routing
Desirable skills:
Network security
IPSEC VPN basics
ASA firewalls
Linux server administration
Experience working with virtual environments or AWS
Load Balancing
Primary location: Cluj-Napoca
Secondary locations: Iasi, Bucharest, Chisinau
Endava is a well-established IT Services company, with over 600 staff operating from our headquarters in London and offices in the UK (London, Oxford), USA (New York), Romania (Bucharest, Cluj-Napoca, Iasi) and Moldova (Chisinau).
We design, implement and manage business-critical systems and digital services for the financial services, telecommunications, media & entertainment and professional services sectors.
Endava is a fast growing organisation where you will find an international environment and rewarding opportunities. You will be involved in challenging projects for some of the world’s leading companies and use proven technology practice.
We always aim to attract the most talented IT professionals as well as experienced business specialists. We foster an environment of learning and sharing, encouraging our staff to develop relevant skills and increase performance. We value proactive professionals and support them in developing their leadership talent.
