Job expirat
The Big Machines Order Manager acts in the context of the order process and provides proactively and efficiently support to the sales community, transition managers and service delivery managers .
The Big Machines order manager manages all activities from the order reception, through the data entry to create the quote into the system and ends by promoting the approved quote to Customer Admin for validation and for data integration into eSAP.
1 Receiving of the request for order from the sales, transition manager or service delivery manager.
2 Data entry into the Big Machines and the quote creation from the data provided by sales, TM, SDM using the completed template by Sales, TM, SDM.
3 Summary generation in Big Machines and verifying of the quote completeness and accuracy.
4 Promoting and challenging the approval process with concerned business units, follow up of the workflow steps and eventually completing the quotation following the advices obtained from the approving steps and with the complementary information provided by Sales, TM or SDM.
5 Promoting the quote to the validation by CA with all required items in Big Machines.
6 Communicating the quote status through the workflow steps to sales, TM or SDM.
Good communication skills by email and phone
Rigorous and strong skills in actions monitoring
Autonomous
Fluency in French
English - it's a plus
MS Office knowledge (Excel, Word), Outlook, Internet and facility in handling between different interfaces and /or systems
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
