Change request controller

RESPONSABILITATI

The role: Change request controller

The Change request controller works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

Responsibilities

May perform one or more of the following:
· Coordinates the estimation of Client Change Requests with internal stakeholders.
· Analyses and manages the business case and approval flow for Change requests.
· Manages and Controls financial reports.
· Analyzes, plans and implements process improvement (such as Six Sigma initiative) needs.
· Produces new process improvement techniques and services.
· Develops metrics that provide data for process management and indicators for future improvement opportunities.
· Managing direct client relationship.
All other duties as assigned

CERINTE

DESCRIEREA FIRMEI

With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.