Job expirat
• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
• Create reports in iReports, Excel, SQL queries.
Ideal Candidate:
• Bachelor's degree in Computer Science, Business Information Systems, Masters a plus;
• 2+ years of work experience in working with databases, html, or any related field;
• Preferably experience in supporting databases or high reporting; iReports experience is a plus.
• Able to work independently and efficiently to meet deadlines.
• Able to promptly answer support related email, phone calls and other electronic communications.
• Self motivated, detail-oriented and organized
• Knowledge of Customer Relationship Management (CRM) applications;
• Good SQL database language querying skills;
• HTML/CSS skills;
• Strong proficiency in Excel;
• Good communication and presentation skills;
• First class organizational skills;
• Good team player with positive “can do” attitude;
• Language skills: advanced ENGLISH (mandatory). French, German, Italian, Spanish are a plus
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
