Job expirat
The role: Learning & Development Associate with English and German
Duties and responsibilities
As a team member of the local team, working for the HR Service Center for HR queries, you will provide administrative support to an outsourced Personnel Administration service, performing one or more of the following duties:
• Cancelling or moving employees training courses
• Booking training rooms
• Booking Hotel accommodation or informing sites of any dietary requirements
• Organizing course materials
• Checking to see if an employee is suitable for the course that they want to attend
• Speaking on the phone with the employees, course owners, HR managers and sites
• Emailing confirmations to employees, managers and course owners
• Data base management / Training entry (end to end process: creation to evaluation)
• Giving feedback to course owners after they have finished the course
• Payments & Invoicing
• Reporting
Requirements
• Experience with administrative tasks
• Bachelor or Degree, preferable in HR area or related area
• Experience in Customer Service or HR Services
• Good communication skills, both written and oral
• Very good level of English and German
Preferred Skills:
• Flexible and proactive attitude
• Good team working skills and able to work autonomously on assigned tasks
• Ability to multi-task, prioritize work and manage time based on business needs
• Excellent administration skills and good organization skills with attention to detail.
• Advanced problem solving and resolution skills to include when to escalate and identify trends.
• Comfortable in direct client contact
• PC Skills: Word, Excel, Power Point, Outlook are a must
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
