Job expirat
Team and environment
The Flexible Benefits Administration Team, in Iasi will provide you with a client-focused administrative experience for a number of UK clients, a fast-paced environment, a diverse activity related to benefits queries and will get you familiar with a highest standard of professionalism, integrity & confidentiality.
The Flexible Benefits Team Leader will be in charge of managing a team of 5 to 10 people.
Focus of the role
The Flexible Benefits TL will perform the following duties:
• Plan work, manage team capacity utilization, measure staff performance and monitor the delivery of business processes
• Drive the team to achieve client service delivery goals
• Provide feedback, appraisals within the Xerox processes on performance, attendance, quality of work
• Coach staff and assist with their development
• Identify areas for process improvement, efficiencies and support team members to implement improvements
• Responsible for succession planning
• Minimize errors & omissions by following the appropriate policies in place
• Define monthly work planning schedules
• Improve quality and service within department.
A successful and highly professional Flexible Benefits Team leader needs to have the following experience and skills:
• Bachelor degree
• Typically 1-2 years of previous people management experience
• Proven leadership skills
• Exceptional communication skills (listening, speaking, reading, and writing)
• Ability to analyse issues and identify innovative solutions
• People and relationship building skills
• Flexible and willing to assume additional responsibilities
• Organizational effectiveness, team work, results and performance driven
• Influencing skills
• Ability to manage own time, priorities, and resources to achieve goals
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
