Job expirat
The role
We are looking for several Functional Analysts to join our team. The candidates will be self-starter, driven, independent thinkers with commitment to quality and continuous improvement and results oriented.
Position Summary
The Functional Analyst will be part of a team dedicated to the transition and transformation of outsourcing projects and the buildup of Employee service centers in different locations. As part of that team the Functional Analysts will participate in all activities required to such projects from requirement management, Process Design and re-engineering, Documentation and knowledge transfer to Training Design, Testing of People, processes readiness and operations support.
Project Related Competencies.
* Analytical skills in Business process Analysis in the Human Resources or Payroll field. Quickly understands the business issues and data challenges of client's organization and industry. Identifies client organization's strengths and weaknesses and suggests areas of improvement.
* Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Develops functional specifications and system design specifications for client engagements.
* Assists in enforcement of project deadlines and schedules as well as applies project standards.
* Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
* Consistently delivers high-quality services to our clients based on company methodologies and best practices.
* Exhibits confidence and knowledge of emerging industry practices when solving business problems.
Professional Qualities.
* Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
* Generates enthusiasm among team members.
* Facilitates effective team interaction.
* Develops relationships with client personnel that foster client ties.
* Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
* Manages client expectations effectively.
* Quality and detail oriented
Technical Skills.
* Bachelor’s degree and University/Master title preferred.
* SAP or PSFT expertise is a plus
* Experience in Business Processes Analysis.
* Language skills: Fluent English and one of the following languages: French, German, Spanish
* HR and or Payroll background
* Call centre environment knowledge
* Strong cultural skills by being participated in multi country projects.
* Microsoft Office advanced user.
We are looking to fill this position as soon as possible. Please apply only in the nature specified.
We thank everyone for applying, however only successful candidates will be contacted for an interview.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
