Job expirat
Process personnel forms, record statistics and handle highly confidential material
Answer general inquiries in various areas of Human Resources
Answer specific questions in areas such as:
New Hire administration
Employee and employer initiated changes
Terminations
Leave of Absence
Preparation and quality check of output documents to the client or third parties
Maintain applicant databases and employee records
Provide information to employees on matters pertaining to personnel forms and records
Compile data for analysis and reporting, and may perform routine analyses
Assist employees through phone and email contact in the completion of appropriate forms, calculation of benefits or premiums
Maintain internal database files and tables and develop custom reports to meet the requirements of Human Resource management and staff
Experience with administrative tasks
Bachelor or Degree, preferable in HR area or related area
Experience in Customer Service or HR Services
Good communication skills, both written and oral
Very good level of English
Knowledge of any other European language (Italian, Spanish) may constitute an advantage.
Preferred Skills:
Flexible and proactive attitude
Good team working skills and able to work autonomously on assigned tasks
Ability to multi-task, prioritize work and manage time based on business needs
Excellent administration skills and good organization skills with attention to detail.
Advanced problem solving and resolution skills to include when to escalate and identify trends.
Comfortable in direct client contact
PC Skills: Word, Excel, Power Point, Outlook are a must
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
