Job expirat
Job description:
-Answering phones and inputting information into data dispatch system
-Inputting journey details from E-mail bookings into data dispatch system
-Coordinating and dispatching jobs to drivers
-Booking appointments, liaising with clients and drivers and all associated tasks
-To operate the booking system effectively
-Dealing with customer queries
-Be able to handle the situation at all times and act accordingly
-Track all chauffeurs and maintain permanent phone connection with them
Ideal candidate should have :
-Proficiency in English, both written and spoken
- Good telephone manner with a clear voice
- Typing ability with accuracy
- Excellent customer service skills
- Previous work experience in client relationships is a plus
-Ability to prioritize tasks and work well under pressure
-Excellent time management
-Ability to work under own initiative - MUST have an 'eye' for detail
-Proficient in MS Office
-Persuasive and confident individual who can adapt to different circumstances
-The program involves also night shifts
Benefits:
- a motivating salary package
- a young team
- relaxing and dynamic working atmosphere where you can develop your English communication skills
- the possibility of a fast growth within the company
- training on the job
-sponsored sports activities
Companie care presteaza servicii de customer service si call center pentru companii de taxi UK
