Job expirat
Job description:
• Monitor major telecom operators’ systems throughout the world in order to ensure maximum possible service availability and performance;
• Solve known issues according to internal procedures and escalate the severe/critical events to the support department;
• Fill in periodic activity reports.
• Basic knowledge of Internet protocols and computer networking technologies;
• Good verbal and written skills in English;
• Experience using Windows/UNIX/Linux environments operating systems;
• Availability to work in shifts (24x7);
• Ability to think ahead in order to use special measures;
• Ability to assess and prioritize faults and to respond or escalate accordingly;
• Ability to work according to procedures.
Professional development opportunities (in technical and managerial areas);
• International work environment and traveling opportunities;
• Participation in trainings relevant for your position;
• Top class office;
• Flexible working program;
• Competitive salaries (based on performance;
• Bonuses for successful projects.
Romanian branch of MIND CTI Ltd, a leading global provider of billing and customer care, accounting and management solutions for multiple IP services including Voice, Data, Content and Unified Messaging.