Job expirat
POSITION LOCATED IN IASI
• Placing and tracking assets throughout their life and then carrying out reconciliation and reporting
• Ensuring that all requests are properly approved and described
• Raising requests for media delivery, software installation
• Chasing suppliers if required according to agreed escalation matrix
• Keeping record of orders that no longer serve the organisation
• Catalogue alignment
• Close collaboration with client staff, and the Financial Department in particular
• Updating relevant documentation when required
• Management of database (license spreadsheet updating)
• Archiving spreadsheets and other documents to be easily track able in case required
• Clear and accurate responses to the Client escalations in respect of delivery issues raised by them summarising findings and recommendations and/or actions taken to prevent reoccurrence.
• Proficient Microsoft Excel user (experienced in scripting, pivot tables, v-lookup)
• Knowledge of Crystal Reports (or other reporting packages ) would be an asset
• Client facing with excellent communication skills
• Enthusiastic in the role, be self-starting and have good attention to detail
• Pro-active and seek service improvements on a regular basis
• Methodical approach to working, strong analytical skills
• Team player with an ability to develop within a team
• Focused on process and report writing automation and stream-lining
• Excellent verbal and written English
• Good Telephone Manner
• Client Interaction Skills.
• Attractive salary package
• Meal tickets
• Health insurance
• Foreign language courses, trainings, certifications and tuition fees reimbursed by Capgemini
• Team building events
• Regular assessments - twice a year
• Significant development opportunities within the company.
Capgemini is headquartered in Paris, France and operates in more than 30 countries. We are, above all, a people company¿¿¿with over 90,000 employees in North America, Europe, and the Asia Pacific region. With more than 300 offices around the globe, we are one of the world¿¿¿s largest providers of Consulting, Outsourcing and Technology Services.
