Job expirat
The role: Reporting Analyst (Report Developer)
Purpose of the Role: The Report Developer & Information Analyst is responsible for gathering requirements, defining, developing, implementing, maintaining the entire reporting catalogue and supporting any business or data analysis required by the Xerox European Service Delivery group.
RESPONSIBILITIES:
• Develop, maintain and deliver reports to support the Xerox MPS Service Delivery Community.
- Using SQL2008R2 SSRS dimensional model, Report Builder 3, SoftAritsan Officewriter, MS Access Databases and Excel VBA
• Support, Administer and maintain the in-house hosted reporting system
• Provide user training on system interface and report delivery
• Escalation management.
• Become a subject matter expert on the software suite XSM/XRM (Xerox In-House asset management application).
• Point of contact for internal customer relationships
• Support internal customers with reporting data collection requirements
• Working with internal customers and project teams to focus data collection to achieve SLA
• Ensure that a clear and efficient service is presented to customers by maintaining;
- Service offering,
- Reporting catalogue
- Support material.
• Input into reporting deliverables for new business pursuits.
• Data Mining and one-off report requests,
• Ability to work under pressure and meet tight deadlines in a dynamic environment.
• Contribute to Continuous Service Improvement (CSI) and support cost reduction and efficiency programs through automation.
• Experience in enterprise report development and analysis
• Microsoft SQL Server Reporting Services SSRS and Report Builder
• Microsoft SQL Server 2008R2 Databases and dimensional models
• Microsoft Excel
• Microsoft Access
• Visual Basic programming in MS Excel
• Knowledge of other MS Applications (Power Point/Word/Visio)
• Strong general IT knowledge – technical, procedure and governance
• Excellent communication skills – both verbal and written (English)
• Good understanding of project management principles
• Functions well in both local and virtual team environments
• Functions well in a high pressure and dynamic environment
We are looking to fill this position as soon as possible. Please apply only in the nature specified. We thank everyone for applying, however only successful candidates will be contacted for an interview.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
