Job expirat
Role Scope
The role supports the achievement of the LEO and GCO business plans. Salesforce.com is a business critical system that supports the sales management process. The Administrator supports the sales communities across the countries.
Major Responsibilities
- SFDC user training and support across region – new user induction training, refresher training, new functionality training, daily usage
- SFDC user administration
- Account administration – setting up accounts, account teams, opportunities, firmographics , DUNS
- Perform contact cleaning - reporting and cleaning of contact data
- Creation, processing, distribution and management of SFDC reports – on ad-hoc and regular basis
- Maintain and ensure high data quality within SFDC
- Ensure data coherence and consistency between SFDC, the local ERP system and other interrelated systems – account segmentation, coverage alignment, MIF uploads, cross reference alignment
- Maintain a good knowledge of Xerox business strategy, rules and processes (current and future) to ensure that SFDC reflects it for each country
- Support marketing campaigns and lead management/processing – contact selection, campaign setup, lead processing
- Represent countries at SFDC communities – submitting and championing change requests, participation in ECCB meetings
Background, skills, experience and qualifications
- Team player with flexible and committed, can-do approach and able to organise, plan and prioritise their own work.
- Possess a willingness to take prime responsibility/accountability for own tasks
- Flexible approach to meet changing requirements as and when they arise
- Able to work on own initiative
- Disciplined and methodical with good attention to detail
- Willing to support all areas of the department to meet deadlines
Role specific competencies and requirements
- Language Skills: English - Fluent in written and spoken
German skills would be a plus
- Good interpersonal and influencing skills
- Ability to work with virtual teams
- Experience of working within sales environment
- Good verbal/written communication skills
- PC and IT literate
- Effective listening
- Good presentation & training skills
- Experience of Salesforce.com (SFDC)
- Excel skills
- Training and/or sales experience
We are looking to fill this position as soon as possible.
If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, please apply online or drop you resume in English at recruitment.ro@xerox.com with the title "Reporting Analyst"
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
