Job expirat
Purpose:
The Big Machines Team Leader acts in the context of the order process and provides proactively and efficiently support to the sales community, transition managers and service delivery managers .
Scope:
The Big Machines Team Leader is responsible for the organization of the Big Machines team. He manages initialization and preparation activities before quote creation into the system..
Main Responsibilities:
1 Organization and supervision of Big Machines system activities done by the team.
2 Project initialization and creation of the package for quote creation.
3 Preparation of activity by verifying data provided by sales (including addresses verification and demand for addresses creation if needed).
4 Team training (on all the process Big Machines system)
5 Back up organization when vacancies.
6 Monthly reporting of BM activities.
Minimum Management, Autonomous
Minimum Good communication skills by email and phone
Minimum Rigorous and strong skills in actions monitoring
Minimum French and English: fluent
Minimum MS Office knowledge (Excel, Word), Outlook, Internet and facility in handling between different interfaces and /or systems
Preferred Financial background
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
