Job expirat
• Organizing the timely trading of utility services for the clients.
• Work continuously with customers portfolio to identify and quantify the expectations
• Setting and confirming customer expectations prior to trading, ensuring they are aware of the time scales involved and the importance of being able to move quickly when accepting an offer.
• Guiding customers through the negotiation of their electricity and gas contracts
• Working closely with other teams, departments and external bodies to resolve client issues as covered by the SLA.
• Ensure that all appropriate administration is performed to the required company standard.
• Keeping up to date with and understanding all changes within the industry and communicating them to clients when appropriate.
• University degree
• Fluency in English both written and spoken
• Organized and analytical person;
• Experience in a customer service or account management role preferably within the energy industry would be appreciated
• Good communication skills and team player attitude;
• Advanced knowledge of MS Office.
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
We are a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.
We work at the intersection of business and technology to help clients improve their performance and create sustainable value. With more than 358,000 people serving clients in more than 120 countries, we drive innovation to improve the way the world works and lives.
We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.
