Job expirat
Purpose of the position:
The development, deployment and processing of the processes and methodologies to control and assure the quality of the output of several key processes of the WFM department.
Main responsibilities:
- Quality control on output and process during the forecast, capacity and scheduling process and report feedback and results to stakeholders
- Design of quality control processes
- Development, improvement and implementation of (new) processes, procedures, and adjustments to the quality control WOW.
- Provide feedback and signals about Quality issues to the WFM Management and process / output owners.
- Report about outcome of the quality control process and take actively part during improvement projects
- Actively participate in and enable Best Practice Sharing
- Is available for questions, members of the WFM Department have, regarding the quality control process and the given feedback
- Performs all other duties as assigned
- Higher Vocational / Bachelor, preferably process/improvement/quality management, economics, logistics or mathematics
- Minimal 1-2 years of experience on WFM and/or related
- Punctual and accurate work methods
- Knowledge of process and/or quality management is a must
- Initiative
- Problem analysis & orientation
- Communication of complex material in different ways
- Analytical and Mathematical skills
- Advanced Written and verbal communication skills (included English)
We are looking to fill this position as soon as possible. Please apply only in the nature specified. We thank everyone for applying, however only successful candidates will be contacted for an interview.
With sales approaching $23 billion, Xerox (NYSE: XRX) is the world’s leading enterprise for business process and document management. Its technology, expertise and services enable workplaces – from small businesses to large global enterprises – to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Headquartered in Norwalk, Conn., Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. The 140,000 people of Xerox serve clients in more than 160 countries.
