Manager Quality Customer Lugoj , West Romania

YOUR FUNCTIONS // As a Manager Quality Customer  your main role will be to: -     leading the local team of QPC’s (Customer complaint management) and QPA’s (Quality Assurance in Production); -     guiding in quality tools and methods for analysing failures to avoid mistakes in production under economic aspects, training of needed technical applications; -     training of Quality related customer -requirements; -     manage complaint management focused on product returns and implement effective internal and external counter actions, usage of Hella’s network and direct customer communication; goal is to avoid any re-occurence and reach customer satisfaction; -     monitoring the efficiency of correction and improvement measures in the internal factory and informing the parties involved; -     coordinate and realize the validation and release of ISIR samples; -     coordinate the realization of control plans and P-FMEA; -     deploy the employees within the area of responsibility according to their qualifications, as well as offering specific guidance and support for employees in the fulfillment of their tasks.

YOUR COMPETENCE // Your profile is as varied as your new duties: -     minimum of 3 years of experience in the automotive quality field; -     experienced in team building, -leading and -motivation; -     good communication skills; -     good knowledge and experiences of quality related tools like 8D, FMEA, Control Plan, root cause analysis tools, SPC, fault tree analysis, Poka Yoke, initial sampling; -     SAP-QM; -     basic understanding of lean manufacturing systems; -     you are a graduate engineer in mechanical or electrical engineering; -     you need to be fluent in English.

How do you see the future? Actively shape it with us! Because we are looking for and developing talented employees who want to put their ideas into effect within the innovative working environment of a global family enterprise. Please send us your application - preferably via our career pages - including your salary expectations and the reference code HRO-A-Q-QPC

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