12-01-2015 | EXPIRA LA 11-02-2015
Job expirat
We are looking for Reception Managers, Assistant Managers and Reception Supervisors for our clients across the UK
The role will be to be a professional and efficient point of contact for all guests and members. Ensure that guests receive the highest standard of service and cooperation at all times, whilst ensuring the smooth running of all areas.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Manages and motivates the front desk supervisors and staff (including: hiring, firing, performance management, and recognition duties)
• Serves as the lead customer service contact for members at the front desk, including: answering questions, welcoming, and other member communications
• Acts as a liaison between the front desk and all other departments, communicating relevant information to the front desk staff as needed
• Establishes, monitors and analyzes the front desk budget
• Develops and implements front desk policies and procedures
• Monitors accuracy of the POS system at front desk, making adjustments as necessary
• Conducts departmental meetings
• Conducts customer service training for all employees
• Other duties as assigned
Good level of English language both spoken and written
Previously worked as an Front Office Manager or as an Assistant Front Office Manager with a solid understanding and background of the effective running of a Front Office/Reception.
A strong leader
Ability to prioritize different tasks and requests coupled with proven organization skills
Flexibility to work on rota basis is a must
Salary range between 15.000- 20.000 ( could be more, depending on experience)
Health insurance
Other details will be discussed during the interview
Fronterra Recruitment is a UK based international recruitment agency. We recruit and place quality candidates across countries spawning over 3 continents in a vast range of industries ranging from hospitality to construction and from healthcare to accountancy. We passionately strive to provide our clients with a first class recruitment service, and to serve our candidates with an honest, transparent and ultimately rewarding approach.
We do not under any circumstances charge candidates a recruitment fee.
