Personal assistant

RESPONSABILITATI

Personal assistant (PA) wil support the activity of two managers, and will often act as the manager's first point of contact with people from both inside and outside the organisation. Tasks are likely to include:

devising and maintaining office systems, including data management and filing;
arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations;
screening phone calls, enquiries and requests, and handling them when appropriate;
meeting and greeting visitors at all levels of seniority;
organising and maintaining diaries and making appointments;
dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
carrying out background research and presenting findings;
producing documents, briefing papers, reports and presentations;
organising and attending meetings and ensuring the manager is well prepared for meetings;
liaising with clients, suppliers and other staff.
In addition to supporting managers, their team and departments, the PA also have their own personal workload and responsibilities. The scope of the PA's role can be extensive and additional duties may include:

carrying out specific projects and research;
responsibility for accounts and budgets;
taking on some of the manager's responsibilities and working more closely with management;
deputising for the manager, making decisions and delegating work to others in the manager's absence;
being involved in decision-making processes.

You should know that there is frequent contact with people, either face to face or by phone or email. The PA wil care for two different people from the organization. The PA will also work alone, sometimes from home, as the manager and deputy manager are away for long intervals (months).

The job may be very stressful at times, as it can sometimes involve dealing with difficult or demanding people, often at very senior levels, and the work is always focused on the needs of the manager.

Travel within a working day, absence from home overnight and overseas work or travel are uncommon but may be required to attend external meetings and conferences or to research facilities.

CERINTE