Job expirat
Are you looking for a job? Switching careers or re-entering the job market after an extended absence? Planning to become a ticketing agent?
This opportunity is suitable for entry levels, customer care and ticketing passionate.
You will join the Customer Support Department, and will be responsible for handling flight reservations of English speaking markets. You will be responsible for providing guidance and assistance to customers via phone, chat or e-mail in any inquiries they might have regarding their reservation. The right candidate should be able to ensure that all customers will have a pleasant and smooth booking experience.
Handling inbound calls and replying to emails concerning flight tickets reservations in English Language.
Processing online reservations, issuing tickets and handling booking changes and cancellations.
Job requirements
- Excellent command of English Language;
- Advance knowledge of PC (MS Office, Internet);
- Strong team working and interpersonal skills;
- Strong communication skills;
- Passionate about Customer Care;
- Knowledge of Air ticket reservation system/software will be considered a valuable asset;
Benefits
- Attractive salary;
- Amadeus & Worldspan training provided;
- Work in an international, dynamic and fun atmosphere among young and smart people.
Our Mission
Serving clients is at the core of our mission, but we also hope we're creating a place where talented people want to work. The way we articulate our mission and values reflects these dual ambitions and is the bedrock of our company.
