Job expirat
• Responsible for all hotel operations on board - supervision and coordination of all
operations in the service, galley, hotel inventory controlling and administration
departments
• Answerable to the shore-side management for all activities pertaining to the
professional management of the hotel operations and for complying with all hotelrelated
policies, standards and procedures
• Cost and budget control of entire hotel operations, answerable to the shore-side
management for all commercial questions, costs as well as income
• Implementation as well as continuous maintenance and improvement of the quality
standards
• Responsibility for the adherence to all relevant hygiene (HACCP), safety and
environmental regulations in the entire hotel operations
• Responsibility for the careful handling of all equipment and machinery in the entire
hotel operations
• Always available as contact for passengers regarding inquiries, complaints and
suggestions concerning the entire hotel operations
• Motivating staff, paying attention that service is carried out in a friendly, competent
manner Planning, organizing, delegating special functions in the hotel operations
• Checking service schedules for the hotel departments
• Establishing vacation schedules together with the shore-side management
Qualification:
• Professional training / diploma in the hotel / catering sector
• Several years‘ practical experience in hotel operations (or internal qualification)
• Experience in managing complaints
• Proficient English language skills as well as good general education
Requirements:
• Leadership skills, assertiveness, flexibility and organisational skills; capable of
motivating the staff
• Self-assured and calm manner towards staff and passengers
• Pleasant and polite manner, well-groomed appearance
• Cost and quality awareness
C.T.N. JOB SELECTION, Brasov este cea mai renumita firma de recrutare si plasare de forta de munca pentru Vase de Croaziera, consultanta pe piata muncii in domeniul hotelier
Avem o traditie de 14 ani in aceasta industrie si colaboram cu cele mai bune companii de croaziera americane si nu numai.
