Job expirat
• Operates in accordance with ISM safety rules and regulations as well as with company
policy and in the interests of the owner at all times
• Knows and adheres to company regulations, SOPs and ISM, especially where relevant
to the ship‘s operation
• Ensures passenger satisfaction through proper handling of their issues / situations
• Passenger cash payments
• Daily settlement with restaurant stewards and barkeeper
• Checking the day‘s bookingsBooking invoices and delivery receipts
• Crew / passenger charges (phone calls, faxes, postcards, etc)
• In charge of wake-up calls
• Passengers‘ passports – safe keeping and logging
• Cleanliness of the front desk and back office
• Prepares passenger landing forms whenever requested
• Completion of any other task / paperwork requested by chief purser or crew purser
• Proficiency in computer skills / knowledge
• Customer service orientated
• Experience in cash handling procedures
• Good training and organisational skills
• Good English skills and knowledge of another foreign language
• Several years‘ experience in front desk operation, night duties preferred
• Ability to work under duress and on his/her own initiative, reliability
• Trustworthy person, maintaining confidentiality at all times
• Good administrational skills
• Self assured and calm manner towards staff, passengers and authorities
• Good communication skills
• Well-groomed and of clean appearance
C.T.N. JOB SELECTION, Brasov este cea mai renumita firma de recrutare si plasare de forta de munca pentru Vase de Croaziera, consultanta pe piata muncii in domeniul hotelier
Avem o traditie de 14 ani in aceasta industrie si colaboram cu cele mai bune companii de croaziera americane si nu numai.
