Job expirat
Respond to panelist e-mails, resolve panelist problems and escalate any issues to the appropriate internal personnel and teams;
Perform user testing of panel websites and report findings to appropriate persons;
Perform and coordinate fraud checks within our panels;
You have graduated from University (preferably with focus on linguistics and literature or graduates with proficient language skills;) or you already have work experience in the market research environment.
Mandatory excellent level of English and Italian (spoken and written);
Competence in Microsoft Office and ability to learn new computer applications;
A proactive approach to problem resolution;
Excellent organizational, time-management and prioritization skills.
Training opportunities and career development plan;
Competitive financial package: salary, performance bonus, meal tickets and sport allowance;
Yearly performance evaluation and compensation based on your results;
Exceptional office comfort: top office facilities and equipment, central building office;
Private medical insurance.
Toluna PLC is a leading global online market research panel and survey technology company. Toluna offers market researchers access to the world\'s most highly profiled, responsive and rigorously maintained online panel for sample only and full service projects.
With an online research panel of 3.7 million active members covering 33 international panels, Toluna has won the support of over 1,500 of the world’s leading market research agencies.
Toluna has offices in London, Paris, Frankfurt , New York, Amsterdam, Seattle, Dallas, Haifa, Timisoara and Sydney and is listed on the London stock exchange (TOL).
For further details please access www.toluna-group.com
