Job expirat
Responsibilities include
-Execute transactions in Success Factor per standard process documentation
-Follow established policies, procedures and methods to handle cases
-Update case management system on ticket transactions
-Respond to various requests for information, as needed. Escalate to supervisor as appropriate
-File, archive and retrieve documents (paper-based and electronic) using filing standards
-Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
-Respond to information requests by searching, summarizing research results and compiling in requested format
-Participate in process improvement initiatives or special projects as assigned
-Become a subject matter expert for complex processes
-Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis
-University education and up to 1 year work experience
-Fluent in Polish and one of the following languages: English, French or German
-Experience with Microsoft Office (Word, Excel, Outlook) and possibly Success Factor (or any other HRIS tool)
-Excellent written and verbal communication skills
-Customer service skills
-Team player
-Available to work full time
-Strong motivation to work with Human Resources processes, core HR and/or compensation
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
