Job expirat
ØDesign and development of quality related initiatives (eSCM, Six Sigma), and ensure quality measures are aligned with overall Business objectives.
ØLead Operational Excellence deployment in partnership with deal teams.
ØConduct/Lead OpEx workshops in Romania DC and provide help and support to other Europe DCs if required
ØSupport Business and functional team to achieve quality objectives.
ØLead/support towards continuous Improvement programs like Six Sigma across various functions to create and enhance value to clients.
ØImparting basic training to personnel on quality related initiatives to percolate quality across the organization and building a Quality Culture.
ØTrack and report performance on organizational objectives and engagement objectives (Balanced Scorecard) & drive productivity score of the assigned project on a regular basis
ØSupport deals to track and act upon end customer feedback of the assigned deals
ØSupport Quality & CI managers in tracking performance against organization objectives and completion of Balanced Score card
ØWork with Service Delivery Leads to optimize the quality of the assigned projects by recognizing , enhancing and sharing quality best practices
ØPrepare quality improvement plans and monitors calibration levels
ØConduct Quality audits to ensure the quality systems are being implemented consistently and effectively
ØInvolve in Implementing the improvement suggestions received through Employee Suggestion program
ØCarry out quality audits and ensure that the quality systems are being implemented consistently and effectively
ØCo-ordinate quality and internal control audits such as SAS70.
At least 3 years of experience on a similar position.
English advanced.
Functional Competencies
Ø Six Sigma
Ø Minitab
Ø Project Management
Ø Business Process Re-engineering
Ø MS Access/MS Project/MS Office
Ø ISO, COPC, eSCM, BPO, Digitization and Automatisation reprezent an advantage
Ø Green or Black Belt
Professional Competencies
Ø Communication / Presentation Skills
Ø Customer Service
Ø Employee Development
Ø Analytical Thinking
Ø Innovation
Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.
Accenture is one of the world’s leading companies providing consulting, technology and outsourcing services, with approximately 289,000 people serving clients in more than 120 countries. We work with our clients to help them find ways to become more successful in every part of their business, from strategic planning to day-to-day operations. We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.
To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and our Facebook page https://www.facebook.com/accentureinromania.
