Job expirat
Ensure that customer and internally identified quality issues are resolved using problem solving methods (8D Report, Problem Solving Document, etc.);
Analyze defects until the point of identification of nonconformities cause, prepare necessary corrective / preventive actions together with the other departments, follow up, verify and release corrective actions;
Assure that all Quality activities are performed according to ISOTS 16949 standards and specific customer requirements;
Monitorize and participate to the continuous improvement of efficiency of the process;
Taking part at the client audit when necessary;
Evaluate results of customer product audits and provide feedback to the organization;
Support customer regarding corrective and preventive actions;
Initiate customer responses and action plans;
Check the conformities with clients standard with the help of internal audits for process and product;
Making periodical presentations to production departments and all employees meetings with the statistics of the claims, PPM, causes of defects, rejected materials;
Direct reporting to Quality Manager about claims status and costs involved;
Convoque internal meetings when critical situations regarding customers may occur.
University degree with technical background;
At least 3 years relevant experience in Customer Quality, automotive experience;
Advanced English, other foreign language would be a plus;
Driving License;
Excellent communications skills;
Ability to analyze problems, identify root causes and provide efficient solutions;
Ability to handle diverse activities simultaneously;
Ability to communicate effectively and contribute to team projects;
Strong organizational skills;
Open mind and open for continuous learning in order to improve self and organization performance.
Business Shield is hiring for our customer, a multinational automotive company from Timisoara, Quality Customer Engineer.
Business Shield SRL este o firma cu capital romanesc, infiintata in anul 2006 care are ca obiect de activitate managementul resurselor umane; managementul de produs, program si proiect; prestarii servicii in domeniul calitatii; consultanta tehnica si scolarizari de specialitate.